CareWire – a text-first mobile patient engagement platform

It takes advantage of the immediacy and simplicity of text messaging to communicate personalized, precisely timed, service specific education, instructions and alerts – before, throughout, and after care. CareWire blends SMS text, secure messaging and web applications to support our customer’s population health, patient preparation and recovery and patient satisfaction initiatives. The CareWire platform lowers costs, improves patient adherence and enhances the overall patient experience.

CareWire is much more than a messaging provider

We partner with our customers to develop messaging campaigns that are tailored to meet their unique business objectives. We leverage the insights gleaned from millions of consumer interactions to inform our design – from message content to delivery sequence and timing – and reliably deliver results


CareWire is led by a team of professionals with extensive experience in health care.

HIPAA-Compliant Text Messaging

Ken Saitow

President and Chief Executive Officer

Ken Saitow, President and Chief Executive Officer of CareWire, has over two decades of experience providing performance improvement solutions for leading healthcare organizations across the country. He has a solid history of successfully bringing new solutions and services to market.

He has also held operational and strategic leadership positions for a number of premier healthcare consulting firms, including Managing Director in Huron Consulting Group’s Healthcare Practice. He was also an owner of Stockamp & Associates Inc. and a partner within the Global Health Services Practice at Accenture.

HIPAA-Compliant Text Messaging

David M. Nichols

Executive Vice President and Chief Operating Officer

David Nichols, Co-founder, Executive Vice President, and Chief Operating Officer of CareWire, has a proven track record of bringing inventive yet practical solutions to complex business problems, especially in quickly changing markets such as healthcare.

A former UnitedHealth Group executive, David led the development of an innovative new business, UnitedHealth at Home, from ideation to commercial launch and operation. Prior to UnitedHealth Group, David held senior roles in corporate development, Internet solutions consulting, and sales force development.


Texts are just the beginning. We partner with you to meet your engagement and communication objectives.

Fast, Easy Implementation

CareWire’s solution can be up and running in four weeks with minimal IT requirements.


CareWire supports the simplest to most complex patient interactions. As your needs change, we’re there to support you.


Data from millions of patient interactions helps us maximize engagement, from determining the best time of day to interact to tailoring persona-based messaging.


Nearly everyone texts. CareWire takes advantage of texting’s broad availability to reach more patients, regardless of age, socio-economic status, or primary language.


Benefit from our constant pursuit of enhanced capabilities and improved features.

CareWire helps you improve performance, enhance patient outcomes and deepen loyalty.