CareWire Messenger

A Mobile Communication Solution

A comprehensive patient communication solution,
CareWire Messenger starts with a text message. Why?


of adults own
a cell phone


is the


phone activity


of text messages
are read –


of them within
3 minutes

CareWire Messenger doesn’t require any app downloads, and there are no passwords to remember. So you can rest assured people will see the messages you send them – and read them and take action promptly.

But texting is just part of our comprehensive patient engagement tool. Messages can link people to timely, relevant educational materials including videos, enable self-service scheduling capabilities, and connect people with their healthcare portal. CareWire Messenger can also link to our proprietary, secure web application for safe and secure exchange of PHI.

Using insights driven from social determinants of health, we can personalize messaging and calls-to-action – continually refining based on patient responses to drive higher engagement.

Additionally, using our social determinant index, we can predict situations such as how living in a food desert may be a barrier to good health. We can then take actions such as sending a coupon for fruits and vegetables or sharing other food-support-related resources.

CareWire Messenger

Carewire Overview Circle 1

Combines scheduled
and on-demand

Carewire Overview Circle 2

Integrates easily into
your organization’s

Carewire Overview Circle 3

Drives utilization of
portals and apps

Carewire Overview Circle 4

Offers a quick and easy

CareWire Messenger is comprehensive, flexible, and secure. It captures patient interactions in real time and enables you to load them into your EMR or access them via our proprietary management tool. Our solutions support all scheduling systems and EMRs, and they feature enterprise-grade information security architecture including HIPAA compliance and SOC2 certification by an external auditor. It’s an approach that requires minimal IT involvement from your organization and can be implemented in just 4-6 weeks.

“Without a doubt, the CareWire project has been one of the quickest and easiest implementations we have experienced … Our staff began to experience the benefits of more informed patients within days of the launch.”

— Lora Swenson, Business Office Manager, KU MedWest

“CareWire has become tightly integrated into the experience we deliver to our customers.”

— Vera Peterson, Senior Vice President, Miracle-Ear